Pentre Tai
Pentre Tai
Pentre Tai
Visit Wales Star Grading Award
Pentre Tai
Pentre Tai
Pentre Tai Farm Bed and Breakfast
Pentre Tai
Member of Stay Downourlane Member of Farmstay UK
Copyright Pentre Tai Farm
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TERMS & CONDITIONS
Terms & Conditions
The following terms and conditions of contract shall apply. We require written confirmation of all bookings from the client by fax or email, which implies acceptance of these terms and conditions.

We require a debit/credit card number, valid for the duration of your stay, to secure bookings, accompanied by a deposit equivalent to the first night’s stay.

Payment
Payment shall be by cash (for balance of payment), cheque, when accompanied by valid bankers’ card and made payable to S Proctor, credit card, as accepted by Pentre Tai Farm (subject to a 2% surcharge), or Visa/Solo/Switch and facilitated prior to departure. We also accept payment in Euros.

Local Events
A minimum booking of two nights is required during major local events.Payment in full is required to confirm all bookings, which is non-refundable.

Cancellations
We hope that you will not need to cancel your reservation however, our policy is important for the success of our accommodation business, as we do not overbook rooms. We therefore need sufficient time to re-book your reservation in the event of cancellation.

  • A deposit for the amount of the first night’s accommodation, payable by credit card or sterling cheque, is required to secure all reservations.
  • If credit card details are given in lieu of a deposit, or if confirmation is made by letter, fax or verbally without a deposit being taken, our full terms and conditions shall apply.
  • In the event of cancellation, if we are unable to re-book a reservation, the following shall apply: cancellation within 4 weeks of arrival shall incur a charge of 50% the accommodation cost;
    cancellation within 2 weeks of arrival shall incur a charge of 100% of the accommodation cost.
  • All deposits are non-refundable.
We strongly advise our customers to take out adequate holiday insurance to cover accommodation costs in the event of cancellation at short notice.

Take-Away Food
In the interests of cleanliness, we do not allow ‘Take-Aways’ or any type of cooked meal to be consumed in the bedrooms. Facilities for this purpose can be provided in the kitchen and dining areas, subject to agreement.

Confirmation of Arrival
Please advise us by telephone or email (if you did not do so at the time of booking), of your anticipated time of arrival, otherwise we might not be available when you arrive.

Smoking Policy
Pentre Tai Farm operates a strict no smoking policy in its rooms. Guests found smoking will be asked to leave, forfeiting any deposits paid for accommodation and a ‘deep clean’ room charge applied to their account.

Loss or Damage
Guests are themselves liable for any loss, damage or personal injury caused at the premises.

Check in/out
Immediate room occupancy cannot be guaranteed before 2pm on the day of arrival, although we will try to accommodate you as best we can. Please advise us if you intend to arrive during late evening.

Rooms should be vacated by 10.30 am on the day of departure, unless alternative arrangements have been made.

General Alterations to Terms & Conditions
Changes to room rates and occupancy terms & conditions can be made at any time and without notice.

Access Statement
A copy of our access statement is available on request.
Pentre Tai
Member of Stay Downourlane Member of Farmstay UK